Curating Online Menu

• Understanding the Offline Menu.

• Reviewing of Online Menu of Competitors.

• Strategically building proper categories & profitable pricing.

• Keeping a cushioning for the extra commission & other charges of Online Aggregators.

Operating Online Aggregators

• Keeping a check on the operations of Online Aggregators.

• Communicating with the Online Aggregators for the smooth operations of the Kitchen.

• Resolving any issues on behalf of the Kitchen with the Online Aggregators & vise versa.

Online Discount Promotions

• Understanding the customers needs for discounts on Online Platform.

• Keeping customized & attractive discount offers.

• Constantly monitoring the usage & profitability of the discount/s & promotions for both the Kitchen & the customers.

Reduction In Burn %

• Keeping  an eye on the charges made to Kitchen through Online Aggregators.

• Safeguarding the extra costs for advertisement, commission charges, long distance charges, etc.

• Elevation of no of Orders.

• Monitoring of Ticket Size per Order & enabling to increase the same with our strategic algorithms.

Online Growth & Sales

• Scanning of Sales done through Online Aggregators.

• Promoting bestseller items online with attractive discounts & offers.

• A cautious Customer-Online Aggregator-Kitchen Relationship approach.

• Tracking of no of orders & ticket size per order through our data analytics & algorithms.

• Approach towards cost-cutting methods for inputs & purchases. 

Offline Growth & Sales

• Monitoring of Sales done directly through Kitchen.

• Scanning of bestseller items & promotion to direct customers.

• Proper track of no of orders performed including the quantity of each item is possible through our associate CRM-POS Software.

• Analysis of customer needs & approach.

• Valuable inputs in Kitchen Setup, Restaurant Accessories, Staff Management, etc.

Tracking Online Payments

• Checking & Reporting of Inward payments through Online Aggregators.

• Scrutiny of any inward payment deduction and reporting of the same.

• Keeping a track of GST & TDS deduction & proper reporting of same.

• Refund of any uncalled-for cancellation of orders in agreed % with the online aggregators.

Monitoring Discount Sharing Ratio

• Integrating logical & customer oriented discount offers which in turn be beneficial to the Kitchen.

• Thorough checking of Discount Sharing Ratio done by Online Aggregators through our Data Analysis & Algorithms.

• Keeping an eye on the competitors Discount Sharing Ratio with the same Online Aggregators & eventually asking these Online Operators to match/increase to same Discount Sharing Ratio. 

Online Presence

• Crafting an attractive Website with detailed information of Kitchen/Restaurant.

• Creating Social Media Pages- Facebook, Instagram, etc.

• Creating & Managing a Google Page for the Kitchen/Restaurant.

• Obtaining & Replying to customers Review of the Kitchen/Restaurant.

Promotions

• Creating Social Media Posts- Regular & Seasonal Greetings.

• Posting attractive Offers in Social Media.

• Arranging delightful Photoshoots & crafting unique Menu Themes for grabbing customers notice.

• Pushing awareness of the Kitchen/Restaurant through Online/Web Influencers.

Customer Acquisition

• Identifying the target customers.

• Brand creation for the Kitchen/Restaurant with content marketing.

• Distribution of Pamphlets, Leaflets with offers & Special Ordering Menu.

• Watching over the taste of your own customers in Online Platforms & converting the orders from Online to Direct through Smart Marketing.

Customer Retention

• Guiding the Kitchen/Restaurant for creating an End User Value.

• Creating Customer Data through our associate CRM-POS Software leading to provide Loyalty Points, Birthday-Anniversary Offers.

• Analysis of customer preference food & offering a time to time lucrative offers.

• Marketing to customers interest.

• Keeping an eye on the customers questions & complaints & eventually solving them.